These Terms of Use govern AgentWebsite customer accounts and authorized use of the Service, including the Control Panel and social publishing features. Ordinary visits to the public pages of agentwebsite.net are governed by the Website Terms, not these Service Terms. Section 20 also applies to anyone who separately requests or opts in to AgentWebsite onboarding texts; receiving those texts alone does not make that person a Customer or subject them to the other Service Terms.
“AgentWebsite,” “we,” “our,” “us”: Vacations, Vacations, Vacations, Inc., a Florida corporation authorized to transact business in North Carolina, doing business as AgentWebsite and AgentWebsite Inc.
“Service”: The AgentWebsite platform, SaaS tools, customer websites, social publishing features, software, IDX displays, delivery infrastructure, support systems, and related features provided to Customers and authorized Users by AgentWebsite.
“Customer”: An individual or entity that enters into a subscription, order, trial, or other direct service relationship with AgentWebsite. “User”: A person authorized by a Customer to access or manage that Customer’s AgentWebsite account or Service features, including someone connecting a social account or Page on the Customer’s behalf. “You”: The Customer or User, as applicable.
“Content”: Any data, text, images, listings, MLS/IDX data, media, or materials uploaded or provided by you or displayed through the Service.
By entering into a direct service relationship with AgentWebsite, or by accessing or managing a Customer’s AgentWebsite account or Service features on that Customer’s behalf, you agree to be bound by these Terms. If you do not agree, you may not use the Service. A person who separately opts in to AgentWebsite onboarding texts agrees only to the text messaging terms in Section 20 until they become a Customer or User.
AgentWebsite may update, modify, or replace these Terms, the Service features, or pricing at any time and for any reason. AgentWebsite will provide reasonable advance notice of material pricing changes. When changes are made, AgentWebsite will post the updated Terms on the AgentWebsite website. The revised Terms become effective immediately upon posting unless a later effective date is stated.
Your continued use of the Service after updated Terms are posted constitutes your acceptance of the revised Terms. You are solely responsible for reviewing the Terms periodically to stay informed of any changes.
You must provide accurate, current information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account. Notify AgentWebsite immediately of any unauthorized use.
You may use the Service solely for lawful purposes and in accordance with these Terms. You agree not to:
By subscribing to a paid plan, you authorize recurring billing to your payment method. Charges continue until you cancel. We will notify you of material pricing changes in advance.
You may cancel billing by submitting a support ticket, by email, or by calling 1‑888‑320‑2922 (weekdays 9AM–5PM EST). Cancellations must occur before the next billing cycle.
If your domain is registered with a third‑party registrar, you are solely responsible for renewing and maintaining it. AgentWebsite is not liable for downtime or loss of service caused by an expired or misconfigured domain name.
The Service may include the display of MLS/IDX data obtained from third‑party MLS organizations. AgentWebsite does not control, verify, or guarantee the accuracy or legality of MLS data.
No MLS/IDX Availability Guarantee: MLS and IDX data availability depends on third‑party MLS organizations, their rules, and their technical systems. Data access may be delayed, suspended, modified, restricted, or terminated by MLS providers at any time. AgentWebsite is not responsible for outages, delays, errors, or interruptions caused by MLS organizations, data vendors, or industry rule changes.
MLS/IDX data may experience delays, synchronization issues, stale statuses, missing updates, vendor throttling, API limitations, or inconsistencies. AgentWebsite does not guarantee real-time accuracy, timing, speed, currency, or completeness of any MLS/IDX information displayed on your website.
You are solely responsible for compliance with all MLS, Board, and Association rules, including fines, audits, notices, or enforcement actions.
AgentWebsite provides tools for creating real estate websites but does not guarantee compliance with the FHA, ADA, WCAG, or any accessibility or equal‑housing laws.
You are responsible for ensuring that your public‑facing website, listing descriptions, media, and representations comply with all applicable accessibility and fair‑housing requirements.
You agree to defend and indemnify AgentWebsite from any claims arising from your website’s accessibility, housing‑related content, or legal compliance.
You are solely responsible for all real estate representations, listing descriptions, marketing statements, media, and disclosures displayed on your website or through the Service.
You are solely responsible for displaying all legally required disclosures on your website, including but not limited to license numbers, brokerage affiliations, Equal Housing Opportunity logos, state‑mandated agency disclosures, advertising statements, jurisdiction‑specific content, and any other regulatory or statutory notices required under federal, state, or local law. AgentWebsite does not determine, supply, verify, monitor, enforce, or update legally required disclosures for you.
Customer Responsible for Monitoring Legal Changes: Laws and regulations affecting real estate professionals, online services, accessibility, privacy, advertising, consumer protection, MLS/IDX usage, and telemarketing evolve frequently and may vary by state or locality. You are solely responsible for monitoring and complying with all legal, regulatory, MLS, Board, and industry changes that apply to your business or website. AgentWebsite does not provide legal advice and does not monitor or notify you of changes in laws or requirements.
The Service, documentation, examples, templates, and any guidance provided by AgentWebsite are for general informational purposes only and do not constitute legal advice. AgentWebsite is not a law firm and does not provide legal services. You should consult qualified legal counsel regarding your obligations under federal, state, and local laws, MLS/IDX requirements, accessibility standards, advertising rules, or any regulatory matters.
AgentWebsite is not a real estate brokerage, agent, or advisor and does not represent buyers, sellers, landlords, tenants, or any party in a real estate transaction. No agency, fiduciary, brokerage, or client relationship is created between you and AgentWebsite by your use of the Service.
You retain ownership of your Content. By uploading Content, you grant AgentWebsite a non‑exclusive license to store, display, transmit, and format it as necessary to provide the Service.
You represent that you have all necessary rights to your Content and that your Content does not violate laws, MLS rules, or third‑party rights.
The Service may interoperate with third-party CRMs, lead-routing systems, analytics platforms, email or SMS gateways, MLS plugins, scripts, widgets, or external tools. AgentWebsite does not control third-party systems and does not guarantee compatibility, uptime, accuracy, routing, deliverability, continuity, or performance. You are solely responsible for verifying correct behavior of all third-party integrations and for ensuring proper delivery and routing of leads, messages, analytics, and data.
No Content Review: AgentWebsite does not review, approve, pre‑screen, monitor, or verify any Content posted on your website or transmitted through the Service. You are solely responsible for all Content and for ensuring that all Content complies with applicable laws, MLS/IDX rules, and advertising standards.
You are solely responsible for the accuracy, completeness, legality, and compliance of all Content displayed on your website or transmitted through the Service, including but not limited to listing information, property details, marketing statements, media, photos, videos, captions, pricing, availability, descriptions, and any representations made to the public. AgentWebsite does not verify the accuracy of Content and is not responsible for errors, omissions, outdated information, or misleading statements appearing on your website.
You may not upload, store, or transmit through the Service any regulated or sensitive data, including but not limited to: protected health information (PHI) under HIPAA; full credit card or banking numbers; government ID numbers; Social Security Numbers; biometric identifiers; or any information requiring heightened breach-notification standards. AgentWebsite does not operate as a HIPAA, PCI, or similar regulated data processor.
We take reasonable measures to safeguard data, but we do not guarantee uninterrupted access, error‑free operation, or immunity from unauthorized access.
AgentWebsite is not responsible for data loss except as required by law.
Customer Backup Responsibility: You are solely responsible for maintaining your own independent backups, exports, and archives of Content and Customer Data. AgentWebsite does not guarantee that stored data, CRM records, leads, files, analytics, or settings will remain available, recoverable, or intact. You must export or back up your data periodically to prevent loss.
We may delete inactive accounts after an extended period.
You agree to defend, indemnify, and hold harmless AgentWebsite and its officers, employees, contractors, and affiliates from any claims, damages, liabilities, losses, costs, or expenses arising out of: (a) your use of the Service; (b) your Content; (c) your violation of laws or regulations; (d) your violation of MLS, Board, or Association rules; or (e) your breach of these Terms.
ALL FEES ARE NON‑REFUNDABLE. IF YOU ARE DISSATISFIED WITH THE SERVICE, YOUR SOLE REMEDY IS TO STOP USING THE SERVICE.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENTWEBSITE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, timely, secure, accurate, or free from errors or harmful components.
IN NO EVENT WILL AGENTWEBSITE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL.
AGENTWEBSITE’S TOTAL LIABILITY FOR ANY CLAIM IN ANY TWELVE‑MONTH PERIOD IS LIMITED TO THE AMOUNT YOU PAID TO AGENTWEBSITE DURING THAT PERIOD.
Some jurisdictions do not allow certain limitations, and those limitations apply only to the extent permitted by law.
We may suspend or terminate your access at any time for violation of these Terms or harmful activity. Upon termination, your right to use the Service ceases immediately.
All claims or disputes arising from these Terms or the Service will be resolved by binding arbitration in North Carolina, unless the parties agree to another location.
An arbitration award may be entered in any court with jurisdiction.
CLASS‑ACTION WAIVER: All disputes must be resolved on an individual basis. You waive any right to participate in class, collective, or representative actions.
These Terms are governed by the laws of the State of North Carolina. You consent to the exclusive jurisdiction of courts in Buncombe County, North Carolina, for matters not subject to arbitration.
The Service, software, design, and all related materials are owned by AgentWebsite or its licensors. Except as explicitly permitted, you may not copy, distribute, or create derivative works from the Service.
AgentWebsite complies with the Digital Millennium Copyright Act. If you believe your copyright has been infringed, send a notice containing the required information to:
AgentWebsite – DMCA Notice
PO Box 1064
Asheville, NC 28802
Email: copyright@agentwebsite.net
You acknowledge and agree that you have not relied on any promises, statements, representations, assurances, or descriptions made by AgentWebsite or its representatives outside of these Terms. No marketing materials, sales discussions, feature descriptions, examples, or verbal statements create any warranty, obligation, or binding commitment beyond what is expressly stated in these Terms.
These Terms constitute the entire agreement between you and AgentWebsite regarding the Service and supersede prior agreements. If any provision is found unenforceable, the remainder remains in effect.
The following provisions survive termination of this Agreement and continue to remain in full force and effect: Intellectual Property; Data Processing & Privacy Obligations; User Content Responsibilities; Prohibited Data Types; Indemnification; Limitation of Liability; No Legal Advice; No Brokerage or Agency Relationship; Customer Backup Responsibility; Arbitration; Governing Law and Venue; No Reliance; and any other provisions that by their nature are intended to survive termination.
For this section, “Customer Data” means information AgentWebsite processes on a Customer’s behalf to provide customer-directed features of the Service, including information supplied to support for that purpose. It does not include information AgentWebsite processes for its own account administration, billing, support relationship, or AgentWebsite text-message program; those practices are described in our Privacy Policy.
AgentWebsite processes Customer Data under the Customer’s instructions to provide, maintain, secure, support, or improve the Service, or as required by law. AgentWebsite does not sell or rent Customer Data or use it for its own advertising. AgentWebsite discloses Customer Data only as needed to provide the Service, at the Customer’s direction, or as required by law.
Customer represents and warrants that Customer has all necessary rights, permissions, and lawful bases to collect, store, submit, and process Customer Data through the Service. Customer is solely responsible for compliance with MLS/IDX rules, privacy notices, consent requirements, and all applicable laws governing Customer’s collection and use of Customer Data.
If AgentWebsite makes information obtained from Meta available to you through a social publishing feature, you may use it only for your authorized use of that feature and must not process or share it in a way that would violate Meta's applicable Platform Terms or policies.
AgentWebsite will maintain commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Data. AgentWebsite will Process Customer Data only as described above. AgentWebsite will not commingle Customer Data with unrelated third-party data.
AgentWebsite employs industry‑standard security measures. In the event of a confirmed security incident involving Customer Data, AgentWebsite will notify Customer without undue delay and will provide available information sufficient for Customer to meet its legal obligations. AgentWebsite’s responsibility is limited to incidents within systems that AgentWebsite controls.
Customer authorizes AgentWebsite to use third‑party vendors and subprocessors (including hosting providers, email and SMS delivery vendors, analytics providers, and infrastructure partners) as reasonably necessary to operate the Service. AgentWebsite selects reputable vendors but does not control their independent terms of service. AgentWebsite does not guarantee vendor compliance beyond obligations stated in those vendors’ own published terms and policies. This does not limit AgentWebsite’s obligations under applicable law or connected-platform requirements. Upon request, AgentWebsite will provide a general description of subprocessor categories used to support the Service.
AgentWebsite will reasonably assist Customer in fulfilling legally required access, correction, deletion, or “do not sell/share” requests concerning Customer Data. We generally direct individual requests about Customer Data to the Customer, except when applicable law or a connected platform requires us to act on a request directly.
Canceling a subscription does not itself delete the account or Customer Data. We generally retain them to support reactivation. After verifying a Customer’s request for permanent deletion, AgentWebsite will delete Customer Data from active systems under its control, except information it must retain under applicable law. The Customer should export any data it needs before requesting deletion. Backup copies may remain until they are removed through normal backup operations. Retention for reactivation does not apply to data that must be deleted sooner under a connected platform’s requirements.
Lead Consent Responsibility: You are solely responsible for obtaining, maintaining, and honoring all legally required consent, opt-out, unsubscribe, revocation, and suppression requirements applicable to leads or contacts submitted through your website, CRM, IDX forms, or any integration. AgentWebsite does not determine or guarantee whether any lead or contact may lawfully be called, texted, emailed, or otherwise contacted. You are solely responsible for ensuring that communications sent by you or on your behalf comply with applicable federal and state laws, including the TCPA.
If you provide contact or lead data to AgentWebsite, or ask AgentWebsite to import, transfer, or process such data through a CRM, IDX, messaging platform, or other service, you represent and warrant that you lawfully obtained the data, have all rights and consents required for its intended use, and have honored all applicable opt-out, unsubscribe, revocation, suppression, and do-not-contact requests.
AgentWebsite does not independently verify the source, consent status, opt-out history, or lawful use of customer-supplied contact data. AgentWebsite's processing or import of such data at your direction does not constitute a representation that any person may lawfully be contacted. Any record of previously collected consent reflects only the consent information available at the time and does not establish that consent remains current or has not subsequently been revoked.
You are solely responsible for customer-supplied contact data and communications made using it. To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless AgentWebsite and its owners, officers, employees, contractors, agents, and affiliates from third-party claims, investigations, penalties, damages, liabilities, costs, and reasonable attorneys' fees arising from such data, your instructions concerning its use, failure to honor consent or opt-out requirements, or communications made by you or through services you use.
This indemnification does not apply to the extent a claim results from AgentWebsite's own willful misconduct or knowing violation of applicable law.
All data‑processing‑related liability is subject to the limitation‑of‑liability section of these Terms. AgentWebsite’s obligations under this section do not expand its total liability beyond the limits already stated in these Terms.
This section applies when you request or opt in to text messages sent by AgentWebsite to you, including during customer onboarding. Merely visiting our public website or submitting an inquiry does not enroll you in a text program.
Depending on the messages you request or agree to receive, AgentWebsite texts may include onboarding assistance, lead alerts, support or billing updates, and authentication codes. Promotional texts require a separate opt-in. Message frequency varies with your requests and account activity. Message and data rates may apply.
Reply STOP to the sending number to opt out of a text program, or HELP for assistance. You can also use our contact form for help. Carriers are not liable for delayed or undelivered messages.
Updated September 2026
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